Your Privacy, Held in Confidence

I. Who We Are

This policy explains how NewCloneWatches.com (“we”, “us”) collects and handles your personal data, and the rights you have over it. For any data-protection question, you can reach our data protection contact at the address listed at the foot of this page. We act as the controller of the personal data you provide to us.

II. What We Collect

We believe in keeping data to a minimum. To process your order, we collect only the essentials:

• Contact information: name, email, and phone number — used for order and delivery updates.
• Shipping details: a delivery address, so your order reaches you.
• Payment information: handled through an encrypted payment gateway. We do not retain your full card details on our own servers.
• Site usage: basic, non-identifying browsing data to keep the site working (see Cookies, below).

III. Why We Use It & Our Legal Basis

Your data serves one purpose: looking after your order. Depending on the activity, we rely on one of the following legal bases:

• To perform our contract with you — processing and delivering your order, sending confirmations and tracking, and providing support by WhatsApp or email.
• Our legitimate interests — keeping the site secure, preventing fraud, and improving our service, balanced against your privacy.
• Your consent — only where you have opted in, such as joining our VIP list.
• Legal obligations — where tax, accounting, or other laws require us to keep certain records.

IV. How Long We Keep It

We keep personal data only as long as there is a reason to:

• Order & transaction records: retained through fulfilment and for as long as tax and accounting law requires.
• Payment card details: not stored by us — these are handled by the payment gateway.
• Marketing preferences: kept until you withdraw consent.
• Support correspondence: kept for a reasonable period to resolve any follow-up questions.

When data is no longer needed for these purposes, we remove it.

V. Cookies

We use cookies mainly to keep the site working — for example, remembering what’s in your cart. Where required, we’ll ask for your consent to non-essential cookies, and you can manage or decline them through your browser settings. We do not use invasive cross-site advertising trackers.

VI. Who We Share It With

We do not sell, trade, or rent your personal information. We share it only where necessary to fulfil your order — for example, with the logistics partners who deliver it, and the payment gateway that processes payment. These partners are expected to handle your data confidentially and only for the purpose we share it. We may also disclose data where the law requires it.

VII. International Transfers

We serve clients worldwide, so your data may be processed in countries outside your own. Where that happens, we take reasonable steps to ensure it remains protected to a standard consistent with this policy.

VIII. Your Rights

Depending on where you live — and in particular if you are in the EU or UK under GDPR — you have the right to:

• Access the personal data we hold about you.
• Correct data that is inaccurate or incomplete.
• Delete your data, where we are not legally required to keep it (the “right to be forgotten”).
• Restrict or object to certain processing.
• Portability — receive your data in a portable format.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these, simply contact us using the details below. You also have the right to lodge a complaint with your local data-protection authority.